Transparency in Treatment | Old Street, City Road & Enfield

Keeping You Informed and in Control of Your Treatment

Understanding your own dental health and treatment options is an important part of good dental care. At Dental Arts Studio, we believe you should always have clear information about your mouth, your options, and the associated costs, so that any decision about your treatment is genuinely your own.

At our practices in City Road and Enfield, London, our team is committed to explaining your dental situation clearly and giving you the time and information you need to make an informed decision, without pressure.

Want to Know More About How We Work?

0207 250 3536 (City Road) | 0208 362 3110 (Enfield)

What Transparency Means at Dental Arts Studio

Transparency in treatment means you should always understand what’s happening with your dental health, why a particular treatment is being suggested, what your options are, and what it’s likely to cost, before you decide whether to go ahead.

In practice, this means:

Explaining any findings from your examination in plain language, not just clinical terms
Showing you X-rays, photographs, or other visual aids where they help explain your situation
Setting out the treatment options available to you, including doing nothing for now where that’s a reasonable option
Providing a written treatment plan with clear costs before treatment begins
Giving you time to ask questions and consider your options, rather than expecting an immediate decision

Who This Matters For

Clear, transparent communication matters for every patient, but it’s particularly important if you are:

Considering a more significant or costly course of treatment
Weighing up more than one treatment option
New to Dental Arts Studio and getting to know how we work
Feeling unsure or wanting more time before deciding on treatment
Simply wanting to understand your dental health better

Whatever your situation, our team is happy to take the time needed to make sure you feel informed and comfortable with any decision.

How We Keep You Informed

Clear examination findings

After your examination, your dentist will talk you through what they’ve found, using X-rays or photographs where helpful, so you can see and understand the issue for yourself.

Explaining your options

Where more than one treatment approach is reasonable, your dentist will explain the options available, including their pros, cons, and what each would involve, rather than presenting only one path forward.

Written treatment plans

Before any treatment begins, you will be given a written treatment plan setting out what’s involved and the associated costs, so there are no surprises.

Time to decide

You are never expected to agree to treatment on the spot. You’re welcome to take your treatment plan away, ask further questions, or seek a second opinion before deciding.

Ongoing communication

If anything changes during a course of treatment, such as an unexpected finding, we will explain this to you and discuss any impact on your treatment plan or costs before proceeding further.

What This Looks Like in Practice

Step 1: Assessment

Your dentist carries out a thorough examination, using X-rays or other diagnostic tools where appropriate.

Step 2: Explaining your situation

Your dentist talks you through what they’ve found, showing you relevant images and answering your questions.

Step 3: Discussing your options

You’ll be given a clear picture of the treatment options available, including the benefits and considerations of each.

Step 4: Providing a written plan

Once you’ve chosen a course of action, you’ll receive a written treatment plan with a clear breakdown of costs.

Step 5: Confirming your decision

You decide whether and when to proceed, with no pressure to commit immediately.

Benefits of a Transparent Approach

Being open about your options and costs from the outset may help you:

Understand your dental health and any issues identified
Make a decision that genuinely reflects your own priorities and circumstances
Plan and budget for treatment with confidence, rather than facing unexpected costs
Feel comfortable asking questions throughout your care
Build a trusting, long-term relationship with our practice

How We Approach Costs

We believe you should always know what a course of treatment is likely to cost before you agree to it, with no hidden fees.

Written quotes

Every recommended treatment plan comes with a clear, written breakdown of costs, provided before treatment begins.

Payment and finance

Where relevant, we can discuss [finance options](https://www.dentalartsstudio.co.uk/dental-finance/) to help spread the cost of treatment, so you can make the choice that works best for you.

Have Questions About Your Treatment Plan?

0207 250 3536 | 0208 362 3110

Staying Informed Throughout Your Care

A few things you can expect, and can ask for, as part of an open and transparent relationship with our practice.

Ask for your treatment plan in writing — You’re entitled to a clear, written breakdown of any recommended treatment and its cost.
Ask questions at any point — If anything is unclear, our team is happy to explain it again or in a different way.
Take your time — You’re welcome to think things over, discuss your options with family, or seek a second opinion.
Let us know if your circumstances change — We can revisit your treatment plan if your needs, budget, or priorities change.
Raise any concerns — If you’re ever unhappy with your care or communication, please tell us so we can address it directly.

Frequently Asked Questions

Will I always receive a written treatment plan?

Yes, for any recommended course of treatment, we provide a written plan setting out what’s involved and the associated costs before you decide whether to proceed.

Am I under any obligation once I’ve had a consultation?

No. A consultation or assessment does not commit you to any treatment. You’re free to take time to consider your options, and to decide not to proceed if that’s the right choice for you.

Can I get a second opinion?

Yes, you’re welcome to seek a second opinion on any recommended treatment. We’re happy to provide your records or X-rays to support this if needed.

What if my treatment costs change partway through?

If anything unexpected arises during treatment that would affect the cost, we will explain this to you and discuss it before continuing, rather than proceeding without your knowledge.

What if I don’t understand something my dentist has explained?

Please say so. Our team is happy to explain things again, in a different way, or using visual aids such as X-rays or diagrams, until you feel you understand your options.

Do I have to choose the most expensive treatment option?

No. Where more than one treatment option is reasonable, your dentist will explain each one, including simpler or lower-cost options, so you can choose what’s right for you.

What should I do if I’m unhappy with my treatment or communication?

Please talk to our team directly so we can address your concerns. If you’d like to raise a formal complaint, our patient complaints procedure sets out how this is handled.

Ready to Discuss Your Dental Care?

Whether you’re due a check-up or considering a course of treatment, our team is here to explain your options clearly and help you make the decision that’s right for you.

For patients in Enfield, we offer private dentist appointments at weekends, on Saturdays, and in the evenings where possible, along with same-day dentist availability. Patients from City Road and Old Street can also book corporate dental care or a lunchtime dental checkup to fit around the working day.

Speak to Our Team