COVID-19

10/06/2020

5/06/2020

WE ARE OPEN

We hope you and your family are in good health.

You may have heard that dental practices can open to routine care from Monday 8 June.

Our practice will be opening on that day but we just wanted to be clear that this will not be business as usual. The treatments you are offered may be different to those you received before, depending on staff and equipment available. It will take some time before services return to what you previously experienced as normal.
Our practice follows infection control guidelines made by the governing bodies. We are up-to-date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. 

For example:

  • Our practice will communicate with you beforehand to ask some
    screening questions. You will be asked those same questions again at
    your appointment.
  • We have hand sanitiser that we will ask you to use when you enter
    the practice.
  • We no longer offer magazines or pamphlets since those items are difficult to clean
    and disinfect.
  • Appointments will be managed to allow for social distancing between
    patients. That might mean that you are offered fewer options for
    scheduling your appointment.
  • We will have screens up in reception and reduced seating in our
    waiting areas to comply with social distancing.

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

How you can help:

  • Apart from children and patients with carers, patients should come alone
  • A distance of at least 2 metres must be observed if another patient is present in the dental practice
  • Payment should be made by card
  • Staff will not shake your hand
  • If you show symptoms following appointment booking, you should contact the practice by phone
  • Please do not arrive early to the practice, but rather arrive at the time of your appointment
  • Please do not arrive without an appointment
  • Patients should come wearing a mask if possible or be prepared to wear one.

Please be reassured if you have any further questions, concerns or dental emergencies to call the practice or contact us via email:

Hendon
Hendon@dentalartsstudio.co.uk
0208 202 7038
Enfield
Enfield@dentalartsstudio.co.uk

0208 362 3110
City Road 
 Cityroad@dentalartsstudio.co.uk
0207 250 3536
 
We understand that this is inconvenient and it may mean the treatment timelines are extended We will be able to reconvene normal service once it is safe to do so. If your appointment needs to be postponed, one of our team will be in touch with you once we are open. 
 
Thank you all for your support during these uncertain times. We appreciate your patience as we work towards a full resumption of our normal services.

Sincerely,
 
 
Dental Arts Studio 

 

Our practices have been designed with your comfort in mind too.

Our reception area is light, spacious and airy.

We do our best to promote a calm atmosphere so you can relax and feel at ease.

We also want to offer you the best possible customer service. We will always give you a warm welcome when you visit, and our dentists will take the time to listen to any dental problems you have, as well as discuss your treatment options with you.

In short, we want to provide you with a great dental experience, as well as helping you to have a confident, healthy smile that you can be proud of.

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Dental Arts Studio is committed to providing state of the art dentistry

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