Our practice aims to provide dental care
of a consistent quality for all patients. We have management
systems to help us and which define each practice memberís
responsibilities when looking after you.
In proposing treatment we will take
account of your own wishes. We will explain options where
appropriate, and costs, so that you can make an informed
choice. We will always explain what we are doing.
We will do all we can to look after your
general health. We will ask you about your general health, and
about any medicines being taken. This helps us to treat you
safely. We keep all information about you confidential.
Contamination control is also essential
to the safety of our patients. Every practice member receives
training and practice systems for contamination control.
We screen all patients for mouth cancer
at routine checkups. We ask patients about tobacco and alcohol
use because they increase your oral cancer risk.
Practice working methods are reviewed
regularly at staff meetings. We encourage all staff to make
suggestions for improving the care we give patients.
We regularly ask patents for their views
on our services. We have systems for dealing promptly with
patient complaints and for ensuring that lessons are learnt
from any mistakes we make.
All dentists in the practice take part
in continuing professional education, meeting the General
Dental Council's requirements. We aim to keep up to date with
current thinking on all aspects of general dentistry,
including preventative care which reduces your need for
All staff joining the practice are given
training in all practice procedures. Once a year, there is an
individual review of training needs for everyone in the
All members in the practice know of the
need to ensure that dentist are working safely. In the
unlikely event that a dentist in this practice becomes unfit
to practice, we have systems to ensure that concerns are
investigated and, if necessary, acted upon.